Privacy Policy
Company Name: Pack An Track
Pack An Track operates as a travel service provider offering holiday packages, bookings, and related travel assistance. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us online or offline.
1. Information We Collect
We may collect the following information from customers and website users:
- Personal Information:
Name, email address, phone number, address, date of birth, gender. - Booking & Travel Information:
Passport details, travel dates, destination preferences, emergency contact, accommodation choices. - Payment Information:
Billing details, UPI/Bank/Wallet information, transaction records (we do not store full card details). - Usage Data:
Website activity, device information, IP address, browser type, cookies.
2. How We Use Your Information
We use customer data strictly for operational and service-related purposes such as:
- Booking flights, hotels, and travel packages.
- Communicating trip details, confirmations, and support.
- Processing payments and issuing invoices.
- Providing customer service and responding to inquiries.
- Sending promotional offers, newsletters, and updates (only with consent).
- Improving our services and user experience.
3. Data Sharing & Disclosure
We do not sell your data. Information may be shared only with:
- Travel partners, airlines, hotels, and vendors for service fulfillment.
- Payment gateways for secure transaction processing.
- Legal authorities when required by law or enforcement.
All third-party integrations are obligated to follow data protection standards.
4. Data Security
We use reasonable security measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no digital transmission is 100% secure, and users share information at their own risk.
5. Cookies & Tracking Technologies
Our website may use cookies to improve browsing experience, analyze traffic, and personalize content. Users may disable cookies in browser settings, but some features may not function properly.
6. Your Rights
You may request the following at any time:
- Access to your stored data.
- Correction or update of inaccurate information.
- Deletion of personal data (subject to legal requirements).
- Opt-out from marketing communications.
Requests can be sent to [your support email].
7. Data Retention
We retain personal information only as long as required for travel bookings, legal compliance, accounting, or customer service records.
8. Third-Party Links
Our website may contain external links. We are not responsible for the privacy practices or content of external websites. Users should review their policies separately.
9. Policy Updates
Pack An Track may update this Privacy Policy occasionally. Changes will be posted on the website with an updated effective date.
10. Contact Information
For questions or data-related requests, contact:
Pack An Track Support
Email: packantrack@gmail.com
Phone: +91-9320680546
Website: Dabwali, District: Sirsa, Haryana – 125104